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Create a Group Member Reservation .v2

📆 Revision Date:

These instructions detail how to create a booking associated with a Group Master, within the block of rooms assigned for that group.

Note that the Group Master must be created before any group reservations can be booked within it.

From the Dashboard, select More to expand the menu options and select Group Master

Screenshot 2024-06-13 at 3.06.10 PM.png

Search for the Group Master by Name, or Code, and/or Date. Select Status to refine the search.

Select the Group Master from those listed.

Screenshot 2025-06-03 at 2.15.11 PM.png

Once selected, click on the Manage Reservations tab.

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The Add Rooming List screen populates.

To add a single member, click on the Book button shown on the header

Screenshot 2025-06-03 at 2.33.03 PM.png

Create a reservation screen activates.

Start the booking process:

  • Arrival and Departure date auto populate based off of the group booking dates

  • Select the number of rooms, Adults and Children

  • Choose to add the IHG One Rewards Member number if applicable or select NO to add the non member guest name

  • Select Next

Screenshot 2025-06-03 at 2.34.31 PM.png

Click on the Select button on the Room Type

Click on Next to proceed

Screenshot 2025-06-03 at 3.32.02 PM.png

Guest Information screen loads

Verify / add guest information then click on Next

Screenshot 2025-06-03 at 3.33.07 PM.png

Guest Information screen loads.

Enter guest details and click on Next

Screenshot 2024-06-13 at 2.37.40 PM.png

Guarantee Information page loads.

Select the Guarantee Type and click on Confirm

Click on Next to proceed

Screenshot 2025-06-03 at 3.34.15 PM.png

Review & Book page loads

Confirm the booking and click on Book

Screenshot 2025-06-03 at 3.34.58 PM.png

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