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Discrepant Rooms .ng

Discrepant Rooms

Report Description:  The Discrepant Rooms Report compiles information on rooms where discrepancies exist between the occupancy status reported by housekeeping and the status recorded by the front desk. The Discrepant Report provides a list of rooms where disparities exist between the occupancy status reported by housekeeping and that recorded by the front desk. It assists staff in identifying and resolving such discrepancies promptly to ensure accurate room status information.

Date Range: This report can render the data for up to 94 days in the past

Available Report Columns for Following Sections:

Column Name

Column Description

Amount Includes Taxes and Fees

Calculation

Date

Date when the discrepancy was detected

Not Applicable

Not Applicable

Found Time

Time when the discrepancy was identified

Not Applicable

Not Applicable

Room Number

Unique identifier for the room

Not Applicable

Not Applicable

Housekeeping Status

Occupancy status of the room reported by housekeeping

Not Applicable

Not Applicable

Front Desk Status

Occupancy status of the room recorded by the front desk

Not Applicable

Not Applicable

Marked By

User or staff member who identified the discrepancy

Not Applicable

Not Applicable

Discrepant Rooms

Additional remarks or notes about the discrepancy

Not Applicable

Not Applicable

Resolved By

User or staff member who resolved the discrepancy

Not Applicable

Not Applicable

Resolution Remarks

Remarks or notes about the resolution of the discrepancy

Not Applicable

Not Applicable

Resolved Time

Time when the discrepancy was resolved

Not Applicable

Not Applicable

Current Status

Current status of the discrepant room (Open or Resolved)

Not Applicable

Not Applicable

Misc Report Information:

Available Features:

  • Export:  ability to download and save the file into an alternate format.

  • Filter:  filter a range of data based on criteria defined by the user.

  • Highlight:  also known as conditional formatting is the ability to highlight certain values making them easier to identify.

Available Configuration:

  • User Preferences:  allows the user to customize their report view by repositioning or removing columns.

  • Property Preferences:  allows the property to customize the report view for all users by repositioning or removing columns. 

  Baseline Configuration:

  • Property Preferences Settings:

    • Following columns to be disabled for initial deployment:

      • Not Applicable

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