Search For An Order From Admin Menu and Print or Email Receipt

📆 Revision Date:


On the home page of the HotelKey administration web application (admin.hotelkeyapp.com), select the Administration v2 link in the RetailKey section.

RetailKey Section in HotelKey Admin App
RetailKey Section in HotelKey Admin App

Select Search Order in the sidebar menu.

Search Order Sidebar Link
Search Order Sidebar Link


The Search Order panel opens.

Fields are provided to search by Confirmation # or Start date - end date.

To search by other, or additional criteria, select More.

Search Order Panel - More Link
Search Order Panel - More Link


Select the first Criteria to search under.

Search Order Panel - Criteria Drop Down List
Search Order Panel - Criteria Drop Down List


Enter the text to match against the selected Criteria.

Text to Match Criteria Entered
Text to Match Criteria Entered


The Criteria item and match text is added to the panel.

Select More again to add more Criteria, as described above. As they are added, criteria populate in the area beneath the search form.

Criteria Item and Matching Text Added
Criteria Item and Matching Text Added


When all Criteria are entered, select Search.

Search Order Panel - Search Link
Search Order Panel - Search Link


Results load at the bottom of the Search Order panel.

Search Results Load
Search Results Load


Select the order to view its detail panel.

Select the PDF link to generate a PDF copy of the receipt.

Order Details - PDF Link
Order Details - PDF Link


The PDF copy loads.

From here the receipt can be printed in hard copy or downloaded for attachment to an email.

PDF Copy of Receipt
PDF Copy of Receipt