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Special Assistance .ng

Special Assistance

Report Description:  The Special Assistance Report displays a list of reservations where the "Special Assistance" flag is set to "yes," indicating that special assistance or accommodations are required for these reservations. The report also includes any additional remarks entered on the reservation.  This report is valuable for identifying reservations that require special assistance or accommodations, allowing hotel staff to provide appropriate support and services to guests with specific needs.

Date Range: This report is available for 365 days (past or future)

Available Report Columns for Following Sections:

Column Name

Column Description

Amount Includes Taxes and Fees

Calculation

Room Number

Number of the room reserved for the guest

Not Applicable

Not Applicable 

Confirmation Number

Unique identifier for the reservation confirmation

Not Applicable

Not Applicable 

Status

Current status of the reservation

Not Applicable

Not Applicable 

Guest Name

Name of the primary guest associated with the reservation

Not Applicable

Not Applicable 

Additional Guest

Number of additional guests included in the reservation

Not Applicable

Not Applicable 

Guest Count

Total count of guests included in the reservation

Not Applicable

=sum(adults) + (children)

Check In Date

Date of the guest's check-in

Not Applicable

Not Applicable 

Check Out Date

Date of the guest's check-out

Not Applicable

Not Applicable 

Estimated Arrival Time

Estimated time of arrival for the guest

Not Applicable

Not Applicable

Estimated Departure Time

Estimated time of departure for the guest

Not Applicable

Not Applicable 

Booking Remarks

Any remarks or notes entered at the time of booking

Not Applicable

Not Applicable 

Stay Remarks

Any remarks or notes related to the guest's stay

Not Applicable

Not Applicable 

Other Remarks

Any additional remarks or notes related to the reservation.

Not Applicable

Not Applicable 

Misc Report Information:

Available Features:

  • Export:  ability to download and save the file into an alternate format.

  • Filter:  filter a range of data based on criteria defined by the user.

  • Highlight:  also known as conditional formatting is the ability to highlight certain values making them easier to identify.

Available Configuration:

  • User Preferences:  allows the user to customize their report view by repositioning or removing columns.

  • Property Preferences:  allows the property to customize the report view for all users by repositioning or removing columns. 

  Baseline Configuration:

  • Property Preferences Settings:

    • Following columns to be disabled for initial deployment:

      • Not Applicable

Special Assistance Report (2).pdf

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