Stay Request Details - Front Office Key Report .ng
Report Description: The Stay Request Details Report provides a list of reservations with specific remarks, including room preferences, stay requests, housekeeping requests, or booking remarks, on a defined date. This report assists hotel staff in accommodating guests' specific requests and preferences, ensuring a personalized and satisfactory experience during their stay.
Date Range: This report can render the data for up to 365 days
Available Report Columns for Following Sections:
Column Name | Column Description | Amount Includes Taxes and Fees | Calculation |
Request | Any special requests related to the guest's stay | Not Applicable | Not Applicable |
Category | Type of request | Not Applicable | Not Applicable |
Confirmation Number | Unique identifier for the reservation confirmation | Not Applicable | Not Applicable |
Guest Name | Name of the guest associated with the reservation | Not Applicable | Not Applicable |
Room Type | Type of room reserved | Not Applicable | Not Applicable |
Room Number | Number of the room reserved for the guest (if assigned) | Not Applicable | Not Applicable |
Check In Date | Date of the guest's arrival | Not Applicable | Not Applicable |
Check Out Date | Date of the guest's departure | Not Applicable | Not Applicable |
Loyalty Tier | Loyalty tier status of the guest | Not Applicable | Not Applicable |
Rate Plan | Pricing plan associated with the reservation | Not Applicable | Not Applicable |
Adults-Children | Number of adults and children included in the reservation | Not Applicable | Not Applicable |
Status | Current status of the reservation | Not Applicable | Not Applicable |
Requires Assistance | Indicates if special assistance is required for the reservation | Not Applicable | Not Applicable |
VIP Tier | VIP tier status of the guest | Not Applicable | Not Applicable |
Misc Report Information:
Available Features:
Export: ability to download and save the file into an alternate format.
Filter: filter a range of data based on criteria defined by the user.
Highlight: also known as conditional formatting is the ability to highlight certain values making them easier to identify.
Group By: ability to group data by All, Confirmation Number
Available Configuration:
User Preferences: allows the user to customize their report view by repositioning or removing columns.
Property Preferences: allows the property to customize the report view for all users by repositioning or removing columns.