Breadcrumbs

Action Menu: Shift Management

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Shift Tracking

The Shift Tracking feature allows users to easily start or end their work shift within the system. This ensures accurate daily tracking of activity, provides a clear record of shift start and end times, and supports operational reporting.

Navigate to Home > Event Management > Actions > Shift Management
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Action Menu > Shift Management


"To begin your day in EventKey, click the blue Start Shift button to start your shift."
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Start Shift Screen


Start Your Shift

  • If your Sales Office uses a cash drawer, enter the starting cash balance in the field provided.

  • If there is no cash drawer, enter 0.00.

Then, click the blue Start Shift button to begin your shift.
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Start Your Shift Screen


Your shift is now active.
You may close this screen and return at the end of the day to end your shift.
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Shift Management Window


When you’re ready to end your day:

Navigate to Home > Event Management > Actions > Shift Management
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Action Menu > Shift Management

Shift Management Screen Overview

On the Shift Management screen, you will see three tabs:

  • Cash Drop

  • Cash Drop Details

  • Summary

Cash Drop Tab

The Cash Drop tab provides a summary of your expected cash drop using the following calculation:

Cash Drop = Total Cash - Beginning Cash

This tab displays:

  • Total cash payments collected during your shift

  • Total check payments collected during your shift

  • Total amount (calculated as: Cash + Check - Refunds)

Use this information to verify your end-of-day totals before completing your shift.
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Cash Drop Screen


On the Cash Drop Details screen, the Drop Cash button will be enabled if you have cash available to drop.

Before dropping your cash, enter any Cash Refunds — this refers to cash taken from the drawer that was not recorded as a transaction and will reduce your total cash drop.
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Cash Drop Details Screen


Completing Your Cash Drop and Ending Your Shift

  1. After completing your cash drop, click on the Summary tab.

    • This tab provides a recap of your cash drop and includes the option to Undo Cash Drop if needed.

  2. Each cash drop you make during your shift will be listed in the Summary tab for your reference.

  3. When you're ready to end your shift, click the blue End Shift button.
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Summary Screen


Ending Your Shift

  1. Click the blue End Shift button to begin the shift closure process.

  2. The system will automatically run a pre-check to ensure all necessary tasks are completed before closing your shift.

  3. If any issues are detected, a Resolve button will appear.

    • Click Resolve to view and address the items that require attention.

  4. Once all checks are marked with a green checkmark, you can proceed by clicking the End Shift button again to complete the process.

Your shift is now closed.
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End Shift Pre Checks Screen