EventKey (Sales & Catering)
Welcome to the EventKey (Sales & Catering) hub.
This page serves as your central navigation center for managing B2B group sales, catering operations, function space administration, and revenue reporting across your property. Whether you are setting up backend pricing plans, running live day-of event execution boards, or pulling strategic pace reports, this documentation suite provides step-by-step guides to help your sales and banquet teams maximize event revenue and deliver flawless guest experiences.
👥 Who is this for?
This documentation suite is designed for teams across your entire sales and catering ecosystem:
-
Directors of Sales & Revenue Managers: For monitoring pipeline velocity, setting revenue goals, establishing price plans, and evaluating team productivity.
-
Event Managers & Coordinators: For creating proposals, tracking BEO signatures, managing on-site contact details, and coordinating event timelines.
-
Banquet & Culinary Operations: For reviewing daily execution boards, managing kitchen prep schedules, tracking dietary requirements, and executing room setups.
-
Finance & System Administrators: For configuring administrative defaults, auditing deposit schedules, processing direct billings, and maintaining system permissions.
📂 What you will find in this section:
To help your team easily locate the exact workflows and guides they need, our EventKey documentation is organized into three dedicated functional landing pages. Click on any section below to access its full directory of Knowledge Base Articles:
|
Knowledge Base Landing Page Link |
Functional Focus & Scope |
⚙️ EventKey Administration
|
Backend Setup & Core Rules: Guides for configuring application defaults, custom fields, goal settings, discount structures, booking classifications, package/menu definitions, cancellation policies, pricing plans, DDR rates, and meeting room dimensions. |
🎛️ EventKey Operations Hub
|
Daily Sales & Execution Workflows: Operational tools for managing the Action Menu, availability calendars, inquiry conversions, daily BEO distributions, product stock tracking, proposal creation, electronic contract signing, group block syncing, and active event lifecycles. |
📊 EventKey Reports
|
Analytics & Business Intelligence: Strategic reporting tools for tracking sales pace, manager production, inquiry sources, cancellation trends, deposit aging schedules, commission payouts, space utilization, product stock levels, and user activity logs. |