EventKey Knowledge Base
Welcome to the EventKey Knowledge Base. Find guides for sales, catering, banquet operations, setup, and reporting.
👥 Who is this for?
📈 Directors of Sales & Revenue Managers
Monitor pipeline velocity, pricing, revenue goals, and team productivity.
🍽️ Banquet & Culinary Operations
Review BEOs, prep schedules, dietary requirements, and room setup needs.
🗓️ Event Managers & Coordinators
Create proposals, track signatures, manage contacts, and coordinate timelines.
🔐 Finance & System Administrators
Configure defaults, audit deposits, manage billing, and maintain permissions.
🧭 Core Documentation Hubs
Configure setup defaults, spaces, packages, menus, pricing, and permissions.
Best for: System Administrators, Finance Teams, Directors of Sales
Manage inquiries, proposals, contracts, BEOs, execution, and active event lifecycles.
Best for: Event Managers, Sales Coordinators, Banquet Teams
📊 EventKey Sales & Catering Reports
Review pace, productivity, inquiry sources, deposits, utilization, and user activity.
Best for: Revenue Managers, Directors of Sales, General Managers
⚙️ Set Up in Administration → 🎛️ Run in Operations Hub → 📊 Review in Reports
📚 Reference & Quick Assistance
❓ EventKey Frequently Asked Questions
Step-by-step answers to common operational, billing, scheduling, group block, banquet, and reporting questions.
An alphabetical reference for EventKey sales, catering, banquet, PMS, billing, administration, and reporting terminology.
🚀 Start Here
Start with inquiry intake and sales follow-up workflows.
Follow events from proposal through execution and closeout.
Prepare banquet event orders for daily operational distribution.
Configure rooms, dimensions, setup styles, and capacities.
Manage pricing structures used across EventKey bookings.
Review event production, pace, and performance trends.
Back to HotelKey Knowledge Base
Need more help? Contact HotelKey Support for additional EventKey guidance.