KNOWLEDGE BASE HOME

Topics

• HotelKey Support Links and Phone

  • HoteKey Products

• HotelKey PMS Knowledge Base

  • Housekeeping & Maintenance
  • Companies & Direct Bill
  • Group Management
  • Manage Rates & Restrictions (Rate Calendar)
  • Manage Rate Plans (Rate Administration)
  • + 3 more pages

• RetailKey Knowledge Base

  • RetailKey Installations & Registrations
  • RetailKey Administrative Functions
  • RetailKey Application - Android
  • RetailKey Application - iOS
  • RetailKey Application - Web Register
  • + 1 more pages

• ActivityKey Knowledge Base

  • ActivityKey App Administration and Setup
  • Activity Manager

• EventKey Knowledge Base

  • EventKey Administration (Backend Setup)
  • EventKey Operations Hub
  • EventKey Sales & Catering Reports
  • EventKey Glossary
  • EventKey FAQ

• TrainKey Knowledge Base

  • Getting Started with TrainKey.
  • TrainKey Reporting

• NextGen PMS Knowledge Base

  • Front Desk Operations
  • Reservations & Check-In/Out
  • Cashiering & Billing
  • House Accounts (Posting Master)
  • Housekeeping and Maintenance
  • + 4 more pages

• NextGen PMS Report Knowledge Base

  • Finance & Accounting Reports
  • Revenue & Analytics
  • Front Desk & Guest Services Reports
  • Rooms & Facilities
  • Sales, Groups & Events Reports
  • + 1 more pages

• NextGen Enterprise Reports

  • Enterprise Administration Reports .ng
  • Enterprise Audit Reports .ng
  • Enterprise Level Report .ng
  • Enterprise Revenue & Occupancy Reports .ng
  • Enterprise Event Management .ng
  • + 5 more pages

• International Partners - NextGen PMS Knowledge Base

  • German-NextGen PMS Knowledge Base
  • Spanish-NextGen PMS Knowledge Base
  • Japanese-NextGen PMS Knowledge Base
  • Italian-NextGen PMS Knowledge Base
  • French-NextGen PMS Knowledge Base