House Account
📂 What you will find in this section:
To help your team effectively manage non-guest ledger accounts and internal property billing, we have organized this section into three key functional areas:
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🏢 Account Setup & Account Types: Step-by-step guides for creating permanent (long-term operational) and temporary (short-term/event) house accounts, setting up default profile details, and establishing account parameters.
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💳 Posting Charges & Market Segmentation: Workflows for posting bundled add-on packages directly to house accounts, transferring charges from guest folios, and assigning market segments for clean financial reporting.
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🔒 Account Maintenance & Night Audit Safety: Instructions for settling balances, converting permanent accounts, and safely closing temporary house accounts to prevent ledger blockages during the daily night audit rollover.
📂 Knowledge Base Articles
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Knowledge Base Link |
Key Functional Areas |
KBA Description |
|---|---|---|
Apply an Add On Package to a House Account
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💳 Posting Charges & Market Segmentation |
Learn how to apply an add-on package to a house account folio to post bundled charges, goods, or services directly to internal accounts.
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Close a Temporary or Permanent House Account
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🔒 Account Maintenance & Night Audit Safety |
Learn how to close temporary house accounts and convert permanent accounts to temporary status to safely deactivate them without blocking Night Audit. |
Create Permanent / Temporary House Account
|
🏢 Account Setup & Account Types |
Learn how to create permanent and temporary house accounts to manage non-guest billing, departmental expenses, and short-term ledger transactions. |
Transfer Charges to a House Account and Assign a Market Segment
|
💳 Posting Charges & Market Segmentation |
Learn how to transfer charges to a house account and assign market segments to new or existing accounts. |