Skip to main content
Skip table of contents

Apply Tax Exempt Status to a Reservation .ng

📆 Revision Date:

It is important to note that you can add tax exemption on an In House reservation or on an arrivals reservation, steps are the same. This scenario walks through an in house reservation.

Select In House on the Dashboard.

For a future booking, select Search Reservations to locate the booking

Note - You can add tax exemption on an In House reservation or on an arrivals reservation, steps are the same

Screenshot 2025-03-07 at 7.32.37 AM.png

A page listing in house reservations loads.

Select the applicable reservation.

Screenshot 2025-03-07 at 7.34.04 AM.png

The reservation detail page loads.

Select Actions.

Screenshot 2025-03-07 at 7.38.05 AM.png

The Actions menu opens.

Select “Room Tax/Fee Exempt”.

Screenshot 2025-03-07 at 7.39.43 AM.png

Popup screen loads:
You have the option to choose to apply the exemption on the Folio or on the Reservation

Screenshot 2025-02-06 at 3.53.44 PM.png

Exemption on FOLIO

  • Select Folio button

  • Select the Folio that needs exemption applied

  • Click on Apply

Screenshot 2025-02-06 at 3.56.14 PM.png

The Tax Exempt popup activates.

Note - This screen populates for each selection, Folio or Reservation

Select Tax Exemption Code.

Screenshot 2025-03-07 at 7.41.23 AM.png

The Select Exempt Code popup activates. Taxes being exempted are listed for each tax exemption code.

Select the applicable tax exemption code then click on Save

Screenshot 2025-03-07 at 7.42.11 AM.png

The Select Exempt Code popup closes.

Back on the Tax Exempt popup, optionally enter Notes.

Select Apply Tax Exemption to save selections and close the popup.

Screenshot 2025-03-07 at 7.43.09 AM.png

The How do you want to apply Tax Exemption? popup activates.

  • Select Apply Per Definition to apply the exemption as configured for the entire reservation stay dates.

  • Select Apply Selectively to be given the option of selecting tax exemption for specific days of the reservation as well as selecting which taxes will be exempt for the days.

For example, in the Select Exempt Code popup shown above the PERMANENT GUEST exemption type is configured to exempt “CITY TAX”, “STATE TAX” and “SALES TAX”. Select Apply Per Definition to exempt all of those taxes per the configuration, select Apply Selectively to open a form that allows individual de-selection of any or all three of those exemptions for this reservation only. see image on right

Screenshot 2025-03-07 at 7.44.08 AM.png

Screenshot 2024-03-23 at 3.19.24 PM.png

A Confirmation page loads.

Select Confirm to close the Confirmation page and apply the tax exemption to the selected reservation.

Screenshot 2024-03-23 at 3.20.15 PM.png

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.