Please note - Articles contained here depict BASE functionality of the system, permissions and configurations can vary from Enterprise to Enterprise.
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Dashboard Overview .ng -
House Inventory .ng -
Check Availability for Future Dates .ng -
How to Search for a Reservation .ng -
Reservation List View .ng -
Recently Viewed Reservation .ng -
Guest Record Dashboard .ng -
Start / End Shift .ng -
Create a Reservation (Standard, Walk-in) .ng -
Create a Company Reservation .ng -
Create a Multi-Room Reservation .ng -
Day Use (Zero-Night) Reservations .ng -
Create a Day Use Reservation - Same Day Reservation .ng -
Create a Recurring Reservation .ng -
Create and Split a Booking for Multiple Rooms .ng -
Override Rate: Keep Current Rate vs. Use New Rate .ng -
Create a Group Member Reservation from Booking Flow .ng -
Reminders on a Reservation - Create, View and Close .ng -
Corporate ID - Booking a Reservation .ng -
Check In a Reservation (pre-assigned and un-assigned) .ng -
Add a Stay Remark to a Reservation .ng -
Check Out a Reservation - Zero Balance, Refund and Payment .ng -
Undo a Check-Out -
Early Check-Out .ng -
Express Checkout .ng -
Add Adult / Child Counts .ng -
Add Extra Guest, Pre-Arrival .ng -
Modify a Reservation Room Type .ng -
Apply Tax Exempt Status to a Reservation .ng -
Remove Tax Exempt Status from a Reservation -
Extend or Shorten a Reservation .ng -
Copy a Reservation - In House and No Show .ng -
Split Rates on a Folio .ng -
Room Move - In House Reservation .ng -
Schedule Room Move for In-House Reservation .ng -
Room Move: Flag Vacated Room as OOO / OOS .ng -
Print a Proforma Invoice - a Preliminary Invoice .ng -
Email Guest Folio - Post Check Out .ng -
Cancel a Reservation .ng -
Send Email Confirmation .ng -
Linked Reservations - Link | Unlink | Cancel .ng -
Split Folio and Add Payment After Check In .ng -
Mark a Reservation DNR - Do Not Rent .ng -
Do Not Move - Lock and Unlock a Room .ng -
How to Apply an Add On Package to a House Account .ng -
Add a Pet to a Reservation .ng -
How to Create a Package Reservation | How to Attach a Package to an Existing Reservation .ng -
Force Availability and Allow Overbooking.ng -
Remove or Replace Corporate and Local Company Profiles on Reservations .ng -
Add a Folio to a Reservation .ng -
Manually Add a Charge to a Reservation .ng -
Transfer Charges to a Reservation, House Account or Group Master .ng -
Route Charges to a Reservation, House Account or Group Master .ng -
Adjusting Charges .ng -
Viewing Adjustments - Net View and Detail View .ng -
Transfer a Payment to a Folio in the Same Reservation .ng -
Transfer a Charge to a Folio in the Same Reservation .ng -
Refund a Payment .ng -
Collect Payment on a Reservation .ng -
Manager Charge Adjustment .ng -
Manually Authorize a credit card .ng -
Adjusting an Authorization Down .ng -
Service Recovery .ng -
Paid Outs .ng -
Folio Balance Transfer to a House Account .ng -
Print Only Selected Charges and Payments on Folio .ng -
Split Folio and Add Payment After Check In .ng -
Add an Additional Folio to a Reservation .ng - v2 -
Manually Add a Charge to a Reservation .ng - v2 -
Transfer Charges to a Reservation, House Account, Group Master or Folio .ng -v2 -
Route Charges to a Reservation, House Account or Group Master .ng -v2 -
Adjusting Charges .ng -v2 -
View Payment Schedules .ng -v2 -
Viewing Adjustments (Net View & Detail View) .ng -v2 -
Transfer a Payment to a Folio in the Same Reservation .ng -v2 -
Transfer a Charge to a Folio in the Same Reservation .ng -v2 -
"Transfer All" in Advanced Folio View .ng -v2 -
Refund a Payment .ng -v2 -
Collect Payment on a Reservation .ng -v2 -
Manager Charge Adjustment .ng -v2 -
Manually Authorize a Credit Card .ng -v2 -
Payment Adjustment Not Allowed .ng -v2 -
Service Recovery .ng -v2 -
Paid Outs .ng -v2 -
Email Guest Folio - Post Check Out .ng -v2 -
Split Rates on a Folio .ng -v2 -
Folio Balance Transfer to a House Account .ng -v2 -
Split Folio and Add Payment After Check In .ng -v2 -
Stop Charge .ng -v2 -
Quick Pay .ng -v2 -
Stay Remarks on a Folio .ng -v2 -
Sub-Charge Search and Selection .ng -
Bulk Print All Folios and Invoices .ng -
Lost & Found .ng -
Night Audit .ng -
Extended Stay Authorization .ng -
Batch Process Pre-Arrival Credit Card Validations .ng -
In House Credit Card Top-Up Batch Process for Reservations .ng -
Reinstate for No-Show reservations .ng -
Payments: Web Link Registration and Payments .ng -
Invoice Search .ng