Front Desk .ng
Please note - Articles contained here depict BASE functionality of the system, permissions and configurations can vary from Enterprise to Enterprise.
Reservations .ng
- Create a Reservation (Standard, Walk-in) .ng
- Create a Company Reservation .ng
- Create a Multi-Room Reservation .ng
- Day Use (Zero-Night) Reservations .ng
- Create a Day Use Reservation - Same Day Reservation .ng
- Create a Recurring Reservation .ng
- Create and Split a Booking for Multiple Rooms .ng
- Create a Group Member Reservation from Booking Flow .ng
- Reminders on a Reservation - Create, View and Close .ng
- Corporate ID - Booking a Reservation .ng
- Check In a Reservation (pre-assigned and un-assigned) .ng
- Add a Stay Remark to a Reservation .ng
- Check Out a Reservation - Zero Balance, Refund and Payment .ng
- Undo a Check-Out
- Early Check-Out .ng
- Express Checkout .ng
- Add Adult / Child Counts .ng
- Add Extra Guest, Pre-Arrival .ng
- Modify a Reservation Room Type .ng
- Apply Tax Exempt Status to a Reservation .ng
- Remove Tax Exempt Status from a Reservation
- Extend or Shorten a Reservation .ng
- Copy a Reservation - In House and No Show .ng
- Split Rates on a Folio .ng
- Move Room - In House Reservation .ng
- Room Move: Flag Vacated Room as OOO / OOS .ng
- Print a Proforma Invoice - a Preliminary Invoice .ng
- Email Guest Folio - Post Check Out .ng
- -Email Guest Folio - Post Check Out .ng
- Cancel a Reservation .ng
- Send Email Confirmation .ng
- Linked Reservations - Link | Unlink | Cancel .ng
- Split Folio and Add Payment After Check In .ng
- Mark a Reservation DNR - Do Not Rent .ng
- Do Not Move - Lock and Unlock a Room .ng
- How to Apply an Add On Package to a House Account .ng
- Add a Pet to a Reservation .ng
- How to Create a Package Reservation | How to Attach a Package to an Existing Reservation .ng
- Force Availability and Allow Overbooking.ng
- Remove or Replace Corporate and Local Company Profiles on Reservations .ng
Cashiering .ng
- Add a Folio to a Reservation .ng
- Manually Add a Charge to a Reservation .ng
- Transfer Charges to a Reservation, House Account or Group Master .ng
- Route Charges to a Reservation, House Account or Group Master .ng
- Adjusting Charges .ng
- Viewing Adjustments - Net View and Detail View .ng
- Transfer a Payment to a Folio in the Same Reservation .ng
- Transfer a Charge to a Folio in the Same Reservation .ng
- Refund a Payment .ng
- Collect Payment on a Reservation .ng
- Manager Charge Adjustment .ng
- Manually Authorize a credit card .ng
- Adjusting an Authorization Down .ng
- Service Recovery .ng
- Paid Outs .ng
- Folio Balance Transfer to a House Account .ng
- Print Only Selected Charges and Payments on Folio .ng
- Split Folio and Add Payment After Check In .ng
Cashiering .ng - Updated Folio View 2026
- Add an Additional Folio to a Reservation .ng - v2
- Manually Add a Charge to a Reservation .ng - v2
- Transfer Charges to a Reservation, House Account, Group Master or Folio .ng -v2
- Route Charges to a Reservation, House Account or Group Master .ng -v2
- Adjusting Charges .ng -v2
- View Payment Schedules .ng -v2
- Viewing Adjustments (Net View & Detail View) .ng -v2
- Transfer a Payment to a Folio in the Same Reservation .ng -v2
- Transfer a Charge to a Folio in the Same Reservation .ng -v2
- "Transfer All" in Advanced Folio View .ng -v2
- Refund a Payment .ng -v2
- Collect Payment on a Reservation .ng -v2
- Manager Charge Adjustment .ng -v2
- Manually Authorize a Credit Card .ng -v2
- Payment Adjustment Not Allowed .ng -v2
- Service Recovery .ng -v2
- Paid Outs .ng -v2
- Email Guest Folio - Post Check Out .ng -v2
- Split Rates on a Folio .ng -v2
- Folio Balance Transfer to a House Account .ng -v2
- Split Folio and Add Payment After Check In .ng -v2
- Stop Charge .ng -v2
- Quick Pay .ng -v2
- Stay Remarks on a Folio .ng -v2