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Create a Multi-Room Reservation .ng

📆 Revision Date:

This article describes how to create a multi-room booking.

Note - This feature is permission based, not all properties will have the feature as it is displayed here. This is a configurable by property and enterprise.

Navigate to the Dashboard and select New Booking.

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Enter the applicable Arrival and Departure dates Select the number of Rooms.

Select Adult and Children count

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Room Tabs populate, one for each room selected

Room 1: Enter First and Last Name and
if applicable, enter Company, Group Code or Travel Agent information.

Repeat the steps for each Room Tab - entering the same guest information or adding new guest information for each room

Select Next

Note - Click on Overview at any point in the booking flow to review the guest room details and cancel any room, if applicable

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Offers page loads - room type and rate plan can be selected for each room

Room 1 : Enter Guest count details then select from any of the filters to drill down the options to choose from and select the Room Type and Rate Plan

Repeat the steps for each Room Tab

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Guest Information page loads

Enter any missing required data for each room

Once complete, select Next

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Guarantee Information page loads

Room 1: Select the guarantee type and click on Confirm

The guarantee type selection will copy to each of the rooms, you can click on each room tab to change or keep them the same to book.

Select Next

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The Review and Book screen activates.

Choose to:

  • Confirm guest wants the reservation details emailed

  • Guest has agreed to the terms and conditions

The selections will copy to all other room tabs

Select Overview to continue

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Multiple Room Overview page loads

Review the bookings and select Book to complete the reservations

Note - you can click on the three dotsScreenshot 2025-03-16 at 4.01.10 PM.png next to any of the rooms to delete the booking at any time during the booking flow

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The reservations will begin the confirm process and as they complete, a Confirmation Number will appear for each booking.

In this example, there are now 3 Reservations Completed

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