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Transfer Charges to a Reservation, House Account or Group Master .ng

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This article covers how to transfer charges to a Reservation, House Account, Group or Folio on the Same Reservation.

Select In House tile on the Dashboard.

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Dashboard - In House Tile

A page of In House listings loads.

Select the reservation FROM which charges/payments are to be transferred.

Screen Shot 2024-03-22 at 9.13.55 AM.png

In House Listings Page

The reservation details page loads, open to the Guest tab by default.

Select the Folio tab.

On the Folio tab, select the box in front of each charge/payment item to be transferred.

Select Transfer to proceed.

Screen Shot 2024-03-22 at 9.16.22 AM.png

Reservation Details Page - Folio Tab

The Transfer Charges popup activates.

Confirm selection of the charge(s)/payment(s) to be transferred. De-select any charge(s)/payment(s) that were selected in error.

Select Next to continue.

Screen Shot 2024-03-22 at 9.20.55 AM.png

Transfer Charges Popup

The Transfer Charge popup activates.

Select the applicable Folio under Reservation to transfer the charge(s) to an individual (as opposed to group) booking.

Select the applicable Folio under House Account to transfer the charge(s) to an in house account.

Select the applicable Folio under Group Block to transfer the charge(s) to a group booking.

Select Next to continue.

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Details of the selected Folio are shown.

Make any needed changes and confirm the charge(s) to be transferred, then select Confirm.

Screen Shot 2024-03-25 at 10.24.40 AM.png

The Transfer Charges popup closes.

Back on the Folio tab of the in house list page, charges are moved to the selected reservation with the blue arrow indicating the outside transfer.

Hover over the blue arrow symbol and a detail of transfer information will be revealed

Screen Shot 2024-03-25 at 10.34.50 AM.png

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