Booking Types | HotelKey Knowledge Base

📆 Revision Date: 2025-10-24

Booking Type Overview

In EventKey, a booking type is a classification used to organize and manage event records based on the nature, purpose, and requirements of the event. It allows venues to differentiate between various types of business—such as corporate meetings, weddings, social gatherings, or internal functions—so that appropriate rules, pricing structures, and resources can be automatically applied. Booking types help define operational workflows (e.g., requiring prepayment for private functions), support tailored guest experiences (e.g., different options for outdoor vs. indoor events), and enable more accurate reporting and forecasting by categorizing business data. They can also distinguish between group and individual bookings, manage seasonal promotions, and support unique offerings like hybrid meetings or hotel buyouts. Overall, booking types are essential for streamlining event management, ensuring consistency across teams, and optimizing both guest satisfaction and business performance.

Navigate to Home > Event Administration > Event Setup > Booking Types	Event Setup > Booking Types
Accessing and Creating Booking Types The Booking Types screen displays a list of all existing booking types available for use with an event. To create a new booking type: Navigate to the Booking Types screen. Click the blue Add New button in the top-right corner to begin creating a new booking type.	Booking Types: Create New
Adding a New Booking Type When the Add Booking Type screen appears, fill in the following details: Name Enter a clear and descriptive name for the booking type. Example: "Corporate Meeting" or "Wedding Reception" Code Provide a unique code or internal identifier for the booking type. Once all required fields are complete, click the blue Next button to continue to the next step.	Booking Types: Setup & Save
Confirmation After saving, you will be returned to the Booking Type listing screen. Your newly created booking type will now appear in the list and is available for selection when configuring events.	Booking Types: Booking Type Created
🔄 Inactivating a Booking Type To deactivate a booking type: From the Booking Type listing screen, locate and select the Booking Type you wish to inactivate. In the header, click the Active toggle to switch it off. Once inactivated, the booking type will no longer appear in the Booking Types listing and will not be available for selection on new events.	Booking Types: Select Type to Inactivate Booking Type: Active Toggle Booking Type: Type Removed from List
🔁 Reactivating an Inactive Booking Type To reactivate a booking type: Navigate to the Booking Type listing screen. Use the filter option to display All or Inactive booking types. Active types are marked with a green sidebar. Inactive types are marked with a grey sidebar. Locate the inactive booking type you wish to reactivate and click to open it. In the header, toggle the Inactive switch to ON. The booking types is now reactivated and will appear in the main Booking Types listing screen, making it available for use again.	Booking Types: Filter Booking Types: Select to Reactivate Booking Types: Inactive Toggle Booking Type Returned to Active List