Detach a Reservation from a Group

From HotelKey Home page, Select Frontdesk then from the Dashboard, select More

Select Group Master from the menu then search the Group Master by Name, Code, Date or its Status and click on it to open

The group master opens, select View Reservations

The list of attached member reservations loads, select Detach Reservations

Select the reservations to be detached by clicking on the radio button and click Confirm Reservations

Reservation(s) will be detached and a “Detached” badge will be shown beside the reservation

To exit, select the X at the top left screen to return to the group master screen