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Edit Event Records (Reservations)

📆 Revision Date:

Overview: Editing an Event Record (Reservation)

Editing an Event Record refers to updating or modifying the details of a previously created event. This functionality allows users to keep event information accurate and up to date throughout the planning and execution process.

An Event Record typically contains all the essential details related to a specific event, such as:

  • Event name and type

  • Date(s) and time(s)

  • Location or meeting space

  • Attendee count

  • Room setup and audiovisual requirements

  • Food and beverage selections

  • Billing information

  • Notes or special instructions

When you edit an Event Record, you are making changes to one or more of these fields to reflect updates requested by the client, internal adjustments, or operational needs. These edits help ensure that all departments—Sales, Catering, Banquets, and Operations—are aligned on the most current version of the event.

Common scenarios where editing is required include:

  • Adjusting the number of attendees

  • Changing the event date or time

  • Updating menu selections or service times

  • Modifying the room setup or assigned space

  • Adding internal notes or client requests

All changes made to an event are tracked through audit logs, ensuring a transparent record of who made updates and when.

Navigate to Home > Event Management

EventKey Dashboard (Home Screen)

To begin, navigate to the Dashboard and use the Search box to locate the event.

Enter the full or partial Event Name into the search field. The system will display a list of matching events, or, if there is an exact match, it will appear directly.

Once you’ve identified the correct event, simply click on the event name to open it.

Event Search Field

Event Search Results

There are two primary ways to edit an Event Reservation.

  1. Quick Edit:

The first method is by using the Quick Edit buttons, which are conveniently located within each section of the Event Reservation. These buttons allow you to make targeted updates—such as changing the event name, date, time, or other details—without navigating away from the main reservation screen.

This method is ideal for making fast, section-specific edits while reviewing the event.

Quick Edit on Event Record Screen.png

Event Reservation - Quick Edit Buttons

When you click the Quick Edit button—such as in the Guarantee Information section—a dedicated edit screen will appear. This screen allows you to modify the specific fields within that section of the Event Reservation.

Once you've made the necessary updates, click the blue "Save Changes" button to apply your edits and return to the main Event Record.

Edit Guarantee Information Screen

The second way to edit an Event Reservation is by using the Edit Flow, which takes you back into the full event creation process.

2. Edit Flow:

  1. In the upper-right corner of the Event Record screen, click the blue "Edit" button.

  2. This action will launch the six-step event creation flow.

  3. All existing information will be pre-populated in their respective fields, allowing you to review and update the event details as needed.

This method is ideal for making comprehensive edits that span multiple sections of the event, such as updating event dates, room blocks, or catering details.

⚠️ Important: While in the six-step event creation flow, you must click the blue "Next" button on each step to proceed through the process.

At the final step—the Review screen—click the blue "Confirm" button to save your changes.

This will complete the editing process and return you to the updated Event Record screen.

Event Reservation - Edit Flow

Six-Step Event Creation Flow

Six-Step Event Creation - Review Screen

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