Event Auto Actions
📆 Revision Date:
Event Auto Actions Overview
Event Auto Actions in EventKey allow you to automate task creation and assignment based on specific triggers or conditions. This feature helps ensure that important follow-ups and actions are never missed by automatically generating tasks for the appropriate team members. For example, if an event inquiry remains open for more than 15 days, the system can automatically create and assign a follow-up task to the event coordinator. By using Auto Actions, properties can streamline workflows, maintain accountability, and improve response times throughout the event management process.
🛑 Prerequisites
Before creating an Event Auto Task, ensure that an Event Task Type named AUTO_TASK has been created. This task type is required for Event Auto Actions to generate automated tasks.
Navigate to Home > Event Administration > Advanced Setup > Event Auto Actions | ![]() Advanced Setup > Event Auto Actions |
Accessing and Creating Event Auto ActionsThe Event Auto Actions screen displays a list of all existing auto actions available for use. To create a new auto action:
| ![]() Event Auto Actions_Add New |
Add Event Auto ActionThe Add Event Auto Action screen allows you to set up a new automated task (Auto Action) in EventKey. Follow the steps below to complete the setup. 1. General InformationName: Code: 2. Assignee TypeUse the dropdown menu to select who the Auto Task should be assigned to. Options include:
3. Action NotesEnter the description of the action that should appear as the “To Do” item when the task is created. 4. Condition GroupsCondition Groups define the triggers that cause the Auto Task to be created. Description: Key:
Operator:
Value: 5. Adding Additional ConditionsTo include more criteria:
6. Save the Auto ActionWhen all required fields are complete, click the Save button (blue) to create the new Auto Action. | ![]() Event Auto Actions_Setup |
ConfirmationAfter saving, you will be returned to the Event Auto Actions listing screen. | ![]() Event Auto Actions: New Action Created |
🔄 Inactivating a Event Auto ActionTo deactivate a auto action
Once inactivated, the auto action will no longer appear in the Event Auto Actions listing and will no longer auto generate tasks. | ![]() Event Auto Actions: Select Action to Inactivate ![]() Event Auto Action: Active Toggle ![]() Event Auto Actions: Auto Action Inactivated |
🔁 Reactivating a Event Auto ActionTo reactivate a auto task:
The auto task is now reactivated and will appear in the main Event Auto Actions listing screen. Auto Task creations will resume based on the conditions configured on the task. | ![]() Event Auto Actions: Filter ![]() Event Auto Actions: Select to Reactivate ![]() Event Auto Actions: Inactive Toggle ![]() Event Auto Actions Reactivated |
🖥️ Where “Event Auto Actions” Appears in the User Interface (UI)
Event Auto Actions will appear under the “Tasks” section with a task type labeled “Auto Task.”

Event Auto Actions: Auto Task










