Log Room Cleaning / Turnover Service Time

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When checkout cleaning / turnover service is to be done on a room, select the applicable room from the Housekeeping tab.

Housekeeping Tab - Select Room
Housekeeping Tab - Select Room

Select START from the More Actions menu in the room detail page, as shown.


More Actions Menu - Start Link
More Actions Menu - Start Link


A Schedule Time panel opens, with a Start Time indicated.

Schedule Time Panel With Start Time
Schedule Time Panel With Start Time

Once START is selected the room detail page status updates as OCCUPIED, the room being serviced is moved from the Dirty room list to the DISCREPANT room list, and its tile includes an occupied icon.

These indicators are to let other staff members using the app to know when and where housekeepers are working.

Room Detail Page Shows Occupied Status
Room Detail Page Shows Occupied Status


Discrepant Room List
Discrepant Room List


Occupied Status Icon
Occupied Status Icon


When service in the room is complete, select End Time.

The End Time is time saved to the Schedule Time panel and the Ready for Guest link activates.

End Time Saved, Ready For Guest Activated
End Time Saved, Ready For Guest Activated

Room status (dirty/clean) and Occupancy Status are updated on the room detail page.

Swipe right on Ready for Guest to complete the room servicing task.

MoreActionsExpandedStart8CleanTileCheckoutSvc.png
Room Detail Page Updated

The room is moved from the Discrepant tab to the Clean tab and the occupied icon is removed from its tile.

Clean Tab Updated
Clean Tab Updated