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Other Policy Text

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Other Policy Text – Overview

Other Policy Text in EventKey allows you to define and manage custom text content that appears on key guest-facing documents. This feature is designed to support hotel-specific messaging and branding for important touchpoints throughout the event process.

You can configure text for the following areas:

  • BEO Policy Text – Displays on the Banquet Event Order to communicate important policies or service terms related to the event.

  • Confirmation Text – Appears on the Event Quotation Letter to outline standard messaging or terms shared with all clients.

This feature helps ensure that your documentation remains consistent, informative, and customized to your property's standards.

Navigate to Home > Event Administration > Policies > Other Policy Texts
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Policies > Other Policy Text


✍️ Configuring Other Policy Texts

The Other Policy Texts section allows you to define customized messaging that appears on guest-facing documents throughout the event lifecycle. There are four configurable sections:

🔹 BEO Policy Text

Content entered here will appear at the bottom of the Banquet Event Order (BEO). Use this area to outline any standard service policies or terms related to event execution.

🔹 Confirmation Text

This text displays at the bottom of the Event Quotation Letter. It’s typically used for general confirmation messaging or standard event disclaimers.

🔹 Folio Thank You Text

This field is deprecated. EventKey now supports the use of folio and invoice templates. Whatever is being used on the House Account template will automatically pull into EventKey.

🔹 Agreement Text (No Longer in Use)

This field is deprecated. EventKey now supports the use of individual property contracts, making this section obsolete.

⚠️ Important:
Although this section is optional in EventKey, if you choose to enable it, text must be entered in all four sections in order to save the configuration.
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Other Policy Text Sections


Entering BEO Policy Text

To add or update the BEO Policy text:

  1. Click on the BEO Policy section to open the editor.

  2. In the text box provided, enter the policy or message you want to appear on the Banquet Event Order (BEO).

  3. Once finished, click the blue Save button to apply your changes.

🗒️ Note: The text entered here will appear on the last page of the BEO document, positioned at the very bottom.
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Other Policy Text: BEO Policy
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BEO Example


Entering Confirmation Text

To add or update the Confirmation text:

  1. Click on the Conformation Text section to open the editor.

  2. In the text box provided, enter the policy or message you want to appear on the Event Quotation Letter.

  3. Once finished, click the blue Save button to apply your changes.

🗒️ Note: The text entered here will appear on the last page of the Event Quotation Letter document, positioned at the very bottom.
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Other Policy Text: Confirmation Text
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Event Quotation Letter Example