Target Roles: Event Managers, Sales Teams, F&B Directors, System Administrators
Last Updated:
Executive Overview
In EventKey, a Product refers to any individual item—whether perishable or non-perishable—that can be included in an event package, menu, or room setup. Perishable products typically include food and beverage items (e.g., scrambled eggs, Caesar salad, prime rib), while non-perishable products refer to event-related equipment and supplies (e.g., tables, chairs, linens, audio/visual gear). Serving as foundational building blocks for event packages, products can be categorized, priced, and inventory-tracked to ensure accurate quoting, operational planning, and service delivery across all venue events.
Configuration Guide: Creating a Product
System Navigation Path
Home > Event Administration > Packages > Products
Step
Action
Platform Guidance & Operational Details
Access Directory
Navigate to the Products screen under Packages.
Displays a master list of all existing products available for package setup.
Initiate Setup
Click + Add New in the top-right header.
Opens the Add Product configuration drawer.
Define Parameters
Input Name (e.g., "Prime Rib") and configure inventory/type settings.
Select Product Type (Perishable vs. Non-Perishable) and configure inventory rules (see detailed field breakdown below).
Save & Deploy
Click Save.
Returns to the master listing with the new product ready to attach to packages.
📷 VISUAL CALLOUT:
Product Setup Walkthrough
Detailed Configuration Field Breakdown
Name: Clear, descriptive item label visible on menus and internal setup sheets (e.g., "Prime Rib", "Banquet Chair").
Track Inventory Toggle: Toggle ON to enable live inventory tracking for the product within EventKey.
Product Type: Categorizes the physical behavior of the item:
Perishable: Items that expire or spoil (e.g., food, beverages).
Non-Perishable: Equipment and supplies that do not expire (e.g., tables, linens, AV equipment).
Inventory Type: Governs inventory reset logic when Track Inventory is enabled:
Daily: Inventory automatically resets to the initial quantity at the start of each day.
Rolling: Inventory carries over continuously from day to day based on real-time event consumption.
Initial Quantity: Defines starting available stock levels based on the selected Inventory Type.
Comments: Optional notes or internal descriptions detailing serving recommendations or setup specs (e.g., "Designed for 50 or more attendees").
Cover Photo: Optional image upload to assist staff with visual item identification.
