Refund Payment - Direct Bill

📆 Revision Date:


Select More from the Dashboard sidebar menu.

Dashboard - Sidebar Menu More Link
Dashboard - Sidebar Menu More Link

Select the Local Companies link from the expanded sidebar menu.

Dashboard Expanded Sidebar Menu
Dashboard Expanded Sidebar Menu


The company details page loads. Select the Payments panel.

On the Payments panel, select the line item to which the refund will be applied.

Payments Panel - Select Line Item
Payments Panel - Select Line Item

The Company Payments page loads.

Select the applicable payment.

Company Payments - Select Payment
Company Payments - Select Payment

The Payment Details page loads.

Select Refund Payment.

Payment Details - Refund Payment Link
Payment Details - Refund Payment Link

The Refund Payment popup activates.

Select Refund Code and enter the refund amount.

Refund Payment Popup - Enter Refund Details
Refund Payment Popup - Enter Refund Details

The Confirm Refund link is enabled.

Optionally enter Refund Remarks, then select Confirm Refund.

Refund Payment Popup - Confirm Refund Link
Refund Payment Popup - Confirm Refund Link

The popup closes.

Back on the Payment Details page, this refund is added to the Refunds list.

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Payment Details - Refund List