TrainKey Property Level Reports

Accessible Reports

See examples of all reports here

Property Level Reporting

  • TrainKey Sessions Report

    • Report Purpose - To help the property understand what TrainKey topics are being utilized, and who is completing the TrainKey sessions

    • Fields

      • Date - the date the user performed the Topic

      • Username - identifies which user

      • App ID - identifies which application (Frontdesk, Companies, Rate Admin, Rate Calendar, etc)

      • Topic Code - identifies the topic code assigned (base, training, test, etc)

      • Topic Name - identifies which Topic was being performed

      • Total Sessions - identifies how many times the user performed the topic

      • Started Sessions - identifies if the user started the flow

      • Completed Sessions - identifies if the user completed the flow

      • Canceled Sessions - identifies if the flow was canceled

      • Last Access Time - identifies the time the topic was accessed


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