Update / Change Maintenance Issue

Select the Maintenance tab to view all currently active maintenance requests.

Requests associated with a single room appear in a RENTABLE or NON RENTABLE list.

General requests appear in the GENERAL MAINTENANCE list.

Note that each list only populates if there is a RENTABLE, NON RENTABLE or GENERAL MAINTENANCE request, respectively. In the example shown there are no RENTABLE maintenance requests.

Select the applicable item. In this example a GENERAL MAINTENANCE issue is updated, but the process is the same for making changes to in-room issues.

The Issue Details panel loads.

Make desired changes.

In this example the issue reason is being changed.

Select the issue Reason.

The Select Reason panel loads, with a checkmark icon next to the reason that is currently selected for this issue.

Select the applicable, different reason from the list.

The Reason on the Issue Details panel is updated.

The reason for the request is now updated on the Maintenance tab.