Using Freedompay

📆 Revision Date:


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Batches

View Transactions


First Time Login

Users who set up a Freedom Pay Account receive the email shown.

Select the Setup Password Link.

Freedompay Registration Email
Freedompay Registration Email


When password setup is complete, access the Freedompay portal at enterprise-services-freedompay.com.

Enter Enterprise Code “HTLKEY” as shown.

Enter User Name and Password, select LOG IN.

Freedompay Login Page
Freedompay Login Page



Batches

Select Batching from the Batch menu.

Batch Menu - Batching Link
Batch Menu - Batching Link


The Batching page loads.

Select the Business Date to run the batch for, then select GET BATCHES.


Batching Page - GET BATCHES Link
Batching Page - GET BATCHES Link


The batch list populates at the bottom of the page.

Select View for the applicable batch to see details of transactions in the batch.

Batch List - View Link
Batch List - View Link


All transactions reported for the requested date are listed.

Batch Transaction List
Batch Transaction List


To view details of a transaction, select View from its Options dropdown.

Options - View Link
Options - View Link


Transaction details are shown in a popup.

Transaction Details Popup
Transaction Details Popup



View Transactions

Select View Transactions from the Batch menu.

Batch Menu - View Transactions Link
Batch Menu - View Transactions Link


To search for transactions in a specific date range, select the Start Date and End Date in the GENERAL section.

Note the additional sections for CREDIT CARD, MERCHANT, RESPONSE and OTHER. The CREDIT CARD and MERCHANT sections have additional search criteria fields available.

GENERAL Section - Start Date Field
GENERAL Section - Start Date Field


For example, the CREDIT CARD section allows for card type selection as a search option.

Special Credit Card Search Criteria
Special Credit Card Search Criteria


After search criteria are entered, a report format is selected.

Select the Reports link at the top menu bar to load the Reports page, as shown.

Select the Run link for the applicable report.

Reports Page - Run Links
Reports Page - Run Links


The Batch Send Summary popup activates.

Select desired options for Export To, revise previously entered Start Date and End Date if desired, and ensure Portal Notification is selected.

Select RUN to run the report.

Batch Send Summary Popup
Batch Send Summary Popup


Select the Status tab at the top of the page to view progress as the report runs.

Report status is set to “Pending” while the process runs.

Report status updates to “Complete” when the process is finished, and a download link activates.

Select the download link to download a copy of the report. The download is saved to the browser’s default Downloads folder.

Reports Page - Status Tab
Reports Page - Status Tab