Returns: Pantry - Android

📆 Revision Date:


Locate the Orders tab in the ribbon at the bottom of your screen.

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Navigate to the order using filters in which you wish to perform the return, click on the order and select the MORE dropdown in the top right corner

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The ACTIONS menu expands.

Select Return Item

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The Select Items popup activates, containing a list of all items included in the order.


Select the item(s) to be returned and select Next

If applicable, select the quantity of each item to be returned.

In the example shown there’s only one of each item, but if there were two orders of CHOCOLATE FROSTED DONUTS for example, a number “2” would appear at the right for that item. To return only one of the two orders of CHOCOLATE FROSTED DONUTS, select the CHOCOLATE FROSTED DONUTS radio button and select the minus sign for CHOCOLATE FROSTED DONUTS once to reduce the quantity to “1”.

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You are then redirected to the cart to confirm all details, Select CONFIRM if everything is correct


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The CONFIRM RETURN popup activates, displaying details of return selections.


Select discard if you would like to go back to make any changes to the return, otherwise Select proceed to complete the return process.



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Select Refund then enter the reason for the return in the Remarks field and click on Done

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You are then presented with a screen indicating that general bill is now $0.00, when all balanced items are cleared, select Done to continue.

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