Skip to main content
Skip table of contents

Log Optional Service Request For Room

📆 Revision Date:

Some properties offer optional, on-request room services to guests in addition to standard, full checkout service, stayover service, and trash-and-towels service. For example, a guest may ask for new towels when no other room services are needed.

Where a list of optional room services is configured for the property, follow the steps below to log completion of an optional service request.

When the optional service is complete, select the applicable room on the Housekeeping tab.

Housekeeping Tab - Select Room

Housekeeping Tab - Select Room

The room detail page opens.

Select Options.

Room Detail Page - Options Link

Room Detail Page - Options Link

The list of available optional services loads.

Select the completed service, then select Save.

Note that the Save link activates when at least one list item is selected.

Available Optional Services List

Available Optional Services List

The service is marked complete, both on the optional services list panel and room detail page.

Optional Service Complete

Optional Service Complete

Room Detail Page - Options Updated

Room Detail Page - Options Updated

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.