The In House Guest Balances report provides a list of room rate, folio balance, credit balance, outstanding balance and payment method on reservations that are in house. This report will only show reservations with a positive balance and can be helpful to indicate if there are outstanding reservations with balances that need to be paid.
Date Range: N/A, shows all current in house guest balances for reservations in house
This report includes the following columns:
|
Column Name |
Description |
|
Room Number |
Room number associated with the reservation |
|
Guest Name |
Primary guest name on the reservation |
|
Guest Tier |
VIP tier of the guest, if applicable |
|
Arrival Date |
Date the guest is scheduled to arrive |
|
Departure Date |
Date the guest is scheduled to depart |
|
Room Rate |
Room rate on the reservation, not including taxes |
|
Folio Name |
Name or number on the folio Example - “General” or “12345” |
|
Folio Balance |
Indicates the balance on the folio Example - $500 indicates that there is a $500 positive balance on the folio |
|
Credit Balance |
Indicates if there is positive active authorization on a credit card |
|
Outstanding Balance |
Calculation: Folio Balance minus Credit Balance |
|
Payment Method |
Payment method on the reservation |
|
Auto Top Off Status |
Indicates if the folio will be topped off upon night audit, if applicable |