Company Folio - Auto Email Suppression .ng

Navigate to the Frontdesk Dashboard and select the In House tile.

Select the required Reservation from the in-house list.

Open the reservation and verify the folios and payment methods attached to the booking.


Ensure the appropriate email address is configured in the guest profile, as eligible folios will be sent to this address during checkout.

Confirm whether the reservation has a Company folio/direct bill folio and any general guest folio.

Proceed with the standard Checkout process for the reservation.

Complete any outstanding payment, or select Checkout with Balance, as applicable.

Click Confirm Checkout to complete the checkout process.

During checkout, the system automatically evaluates the folios eligible for email delivery.

Company folios are excluded from the automated checkout email.

Guest folios continue to be emailed as part of the normal checkout process.

Guests receive only the applicable non-company folio email.