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Auto Payment Failure

The Auto Payment Failure report tracks instances where automatic payments for reservations have failed, providing insights into potential issues with payment processing. It provides details of all scheduled payments which didn't process successfully.

Date Range: One day

This report includes the following columns:

Column Name

Description

Room Number

Identifier for the room associated with the reservation

Confirmation No

Unique confirmation number for the reservation

Check In Date

Date when the guest checked into the room

Check Out Date

Date when the guest checked out of the room

Guest Name

Name of the guest associated with the reservation

Rate Code

Code indicating the rate plan or pricing structure for the reservation

Booking Date

Date when the reservation was made

Reservation Status

Current status of the reservation (e.g., confirmed, cancelled, pending)

Label

Indicates the reason for the payment failure

Balance

Amount of outstanding balance due for the reservation after the payment failure

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