The Cancellation Tracking Report provides a summary of all cancelled reservations for the property during a specific time period. This report helps property staff identify trends and patterns in cancellations in order to make informed decisions about revenue management and resource allocation.
Date Range: up to 365 days in the past or future
The report includes the following columns:
|
Column Name |
Description |
|
Cancellation Date |
date on which the reservation was cancelled |
|
Cancellation Time |
time at which the reservation was cancelled |
|
Confirmation Number |
confirmation number for the cancelled reservation |
|
Cancellation Number |
unique number assigned to the cancellation |
|
Group Number |
group number associated with the cancelled reservation |
|
Billing Type |
billing type for the cancelled reservation |
|
Guest Name |
name of the guest associated with the cancelled reservation |
|
Source |
source of the reservation |
|
Arrival Date |
arrival date for the cancelled reservation |
|
Number of Nights |
number of nights for which the reservation was cancelled |
|
Cancellation Reason |
reason for the cancellation |
|
Cancelled Charges |
total amount of charges that were cancelled |
|
Cancellation Fees |
amount of any fees associated with the cancellation |