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Cancelled Reservation

The Cancellation Tracking Report provides a summary of all cancelled reservations for the property during a specific time period. This report helps property staff identify trends and patterns in cancellations in order to make informed decisions about revenue management and resource allocation.

Date Range: up to 365 days in the past or future

The report includes the following columns:

Column Name

Description

Cancellation Date

date on which the reservation was cancelled

Cancellation Time

time at which the reservation was cancelled

Confirmation Number

confirmation number for the cancelled reservation

Cancellation Number

unique number assigned to the cancellation

Group Number

group number associated with the cancelled reservation

Billing Type

billing type for the cancelled reservation

Guest Name

name of the guest associated with the cancelled reservation

Source

source of the reservation

Arrival Date

arrival date for the cancelled reservation

Number of Nights

number of nights for which the reservation was cancelled

Cancellation Reason

reason for the cancellation

Cancelled Charges

total amount of charges that were cancelled

Cancellation Fees

amount of any fees associated with the cancellation

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