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Declined Payments

The Declined Payments report compiles all declined payments for a specified date, encompassing reservations and groups. It includes details such as reservation or group date and time, confirmation number, guest or group name, payment type, masked card number, company name, room or group number, reservation or group status, user responsible, declined amount, and reservation or group balance, offering comprehensive insights into declined payment transactions for effective tracking and management.

Date Range: 365 days Past and Future

Reservations

Column Name

Description

Date

Date of the reservation

Time

Time of the reservation

Confirmation Number

Unique identifier for the reservation confirmation

External Confirmation Number

External identifier for the reservation confirmation

Guest Name

Name of the guest associated with the reservation

Payment Type

Type of payment used for the reservation

Masked Card Number

Masked card number used for payment

Company Name

Name of the company associated with the reservation

Room Number

Identifier for the room associated with the reservation

Reservation Status

Status of the reservation (e.g., confirmed, cancelled

Username

User responsible for the reservation

Declined Amount

Amount of payment declined for the reservation

Reservation Balance

Remaining balance for the reservation

Groups

Column Name

Description

Date

Date of the group

Time

Time of the group

Group Number

Unique identifier for the group

Group Name

Name of the group

Masked Card Number

Masked card number used for payment

Company Name

Name of the company associated with the group

Username

User responsible for the group

Declined Amount

Amount of payment declined for the group

Reservation Status

Status of the group reservation (e.g., confirmed, cancelled)

Group Balance

Remaining balance for the group.

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