Recently Viewed Reservation .ng | HotelKey Knowledge Base

Revision Date: 2026-01-12

The purpose of the Recently Viewed Reservations feature is to allow users to quickly re-access the most recent reservations they have viewed, regardless of whether changes were made. This feature reduces navigation friction and supports common front-desk and reservations workflows.

Navigate to "Recently Viewed" from left side menu. Selecting Recently Viewed loads the Recently Viewed Reservations screen. Default View: Grid View	Grid View
List View The List View presents reservations in a simplified, linear format optimized for quick browsing and reduced visual density. Quick actions can be taken like Copy Reservation, view Audit Log and Undo Checkin.	List View Quick Actions
Table View Table view allows user to filter, highlight, export and configure (add/modify ) the heads of columns.	Table View
Reservation Display: Displays the last 10 reservations accessed by the user. Include all reservation statuses (e.g., Reserved, Checked-In, Checked-Out, Cancelled, No-Show, etc.). The list is based strictly on access activity, not modification. Most recently accessed reservation appears at the top. Accessing an 11th reservation removes the oldest reservation. The newly accessed reservation is added to the top of the list.
Navigation & User Interaction Users can open any reservation from the list with a single click. Selecting the Back button returns the user to the Recently Viewed screen.
Handling Duplicate Reservations A duplicate is defined as the same reservation (unique Confirmation Number / Reservation ID) appearing more than once in the list. If a reservation is accessed multiple times, the existing entry is updated and moved to the top based on the latest access time. Re-accessing a reservation explicitly pushes it to the top of the list without creating a new row.