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Room Service Requests .ng

Room Service Requests

Report Description:  The Room Service Requests report provides a list of service type requests the housekeeping team must fulfill on a room number on a specific date or during a specific period.

Date Range: This report can render the data for up to 99 days in the past or future.

Note:  Room Service Request service types will vary by each individual property. 

Available Report Columns for Following Sections:

Column Name

Column Description

Amount Includes Taxes and Fees

Calculation

Date From

The first fulfillment date

Not Applicable

Not Applicable 

Date To

The last fulfillment date

Not Applicable

Not Applicable 

Room Number

Unique identifier for each room

Not Applicable

Not Applicable 

Service Type

Type of service required (Sofa Bed Setup)

Not Applicable

Not Applicable 

Opened At

Time the service request was opened

Not Applicable

Not Applicable 

Closed At

Time the service request was closed

Not Applicable

Not Applicable 

Status

The status of the service request (open, closed)

Not Applicable

Not Applicable 

Misc Report Information:

Available Features:

  • Export:  ability to download and save the file into an alternate format.

  • Filter:  filter a range of data based on criteria defined by the user.

  • Highlight:  also known as conditional formatting is the ability to highlight certain values making them easier to identify.

Available Configuration:

  • User Preferences:  allows the user to customize their report view by repositioning or removing columns.

  • Property Preferences:  allows the property to customize the report view for all users by repositioning or removing columns. 

  Baseline Configuration:

  • Property Preferences Settings:

    • Following columns to be disabled for initial deployment:

      • Not applicable

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