Breadcrumbs

Collect Payment on a Reservation .ng -v2

📆 Revision Date:

To collect a payment against a reservation when there is a balance due.

Navigate to In House reservations from Front Desk Dashboard

You can also search for in-house reservations using the options in the left-side menu.
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The In House listings page will load.

Select the reservation for which the payments need to be collected.
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The reservation details page loads to the Guest tab by default.

  • Select the Folio tab

  • Click on Payment.

Note: the folio screen automatically adjusts to the most efficient layout. If a reservation contains multiple folios, the screen defaults to Side-by-Side View. If there is a single folio, the screen will open in Full Detail View.



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The Collect Payment screen opens, offering options to collect Minimum, Total, Custom Amount, or Split Payment.

  • Select Total Stay Amount.

  • Choose the Payment Source.

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Selecting any of the payment options offered will navigate the next steps

In this case, where we selected cash, the cash acceptance screen opens

  • Click on Accept
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The system returns to the Folio tab, where the folio balance is updated and reflects the accepted payment.
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