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Stop Charge .ng -v2

📆 Revision Date:

Stop Charge is a control used to prevent future charges from being posted to a Reservation, Folio, or Account.

When enabled, Stop Charge will

  • Block new charges from being posted after it is applied

  • NOT affect existing charges that are already on the folio

  • Act as a temporary safeguard, not a reversal or adjustment

Stop Charge does not delete charges, reverse posted transactions or stop payments or refunds .

Navigate to In-house reservations from front Front Desk Dashboard

You can also search for reservations using the options in the left-side menu.

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The In House listings page will load.

Select the reservation where stop charges needs to be enabled or disabled.

image-20260120-173953.png

 

The Reservation Details page opens, displaying the Guest tab by default.

Select the Folio tab.

 

Note: the folio screen automatically adjusts to the most efficient layout. If a reservation contains multiple folios, the screen defaults to Side-by-Side View. If there is a single folio, the screen will open in Full Detail View.

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Switch on the toggle to enable or disable the Stop Charge.

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Alternatively, click on Actions to enable or disable the Stop Charge.

image-20260120-194731.png

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