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Folio Balance Transfer to a House Account .ng -v2

šŸ“† Revision Date:

This article covers transferring balances remaining on an reservation i.e transferring the balance of the folio with charges and payments to a House Account.

Navigate to In House reservations from Front Desk Dashboard

You can also search for in-house reservations using the options in the left-side menu.
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The In House listings page will load.

Select the reservation where the Folio balance needs to be transferred to a House Account.

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The Guest folio tab opens by default.

  • Select the Folio tab

  • Click on the Gear icon to move the balance and any posted payment on the folio to a house account

Note: the folio screen automatically adjusts to the most efficient layout. If a reservation contains multiple folios, the screen defaults to Side-by-Side View. If there is a single folio, the screen will open in Full Detail View.
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Folio Settings window popups

Select Move to House Account
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Answer Yes to confirm the transfer to a House Account
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Success window loads

Select View House Account to go to the House Account created for this folio balance
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Verify the House Account with the name.

A unique Account Number is applied

Moved charges and payments will be held in this house account until further action is taken; allowing for the reservation to be checked out of the system
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Review the transfer. Go back to Folio.

Click on the Net button and choose Detail

Toggle the Show Transfers button to ON
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All folio activity loads

Hover over the image-20241105-223707.png icon and the location for the transferred charges and payments will appear.

Notice the house account number is referenced
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