Direct Commission Deduction & Net Invoicing

Travel Agent Commission Setup: Direct Commission Deduction & Net Invoicing

Parent Hub: EventKey Operations Hub

Category: 🖥️ Manage Events

Target Roles: Event Managers, Sales Coordinators, Group Sales Representatives, System Administrators

Last Updated:

Executive Overview

The Travel Agent Commission configuration in EventKey allows sales and catering teams to attach IATA-registered travel agencies to event proposals and define custom commission structures. By configuring the Posting Type setting as either Gross or Net, properties can control whether agency commissions are tracked for separate payout (Gross) or directly deducted from the total invoice amount due (Net Invoicing).

📝 Operational Note: Setting the Posting Type to Net automatically deducts the calculated travel agency commission from the overall billing total, enabling net-rate invoicing for third-party bookers.

Configuration Guide: Setting Up Travel Agent Commissions & Net Invoicing

System Navigation Path

Home > Event Management > Create a Proposal (or active Event Record) > Step 2: Contact Info

Step

Action

Platform Guidance & Operational Details

  1. Access Contact Step

Navigate to Step 2: Contact Info in the event proposal wizard.

Displays primary guest contact parameters alongside organizational profile lookup buttons.

  1. Initiate Agent Lookup

Click Select Travel Agent under the Travel Agent section on the right panel.

Opens the agency lookup modal. Toggle search criteria between Name and Code (IATA Number).

  1. Search & Select Agency

Input the IATA number (e.g., 99634975) or agency title and select the matching result.

Loads the agency record showing name, address, and default commission rate details.

  1. Define Commission Type

From the Commission Type dropdown, select Percentage or Amount.

Selecting Percentage or Amount opens the Commission value entry field. Select NONE if no commission applies.

  1. Input Rate Value

Enter the numerical percentage or flat dollar value (e.g., 10%).

Defines the calculated commission rate applied against the selected revenue base.

  1. Set Commission Base

Select the revenue category from the Commission Base dropdown.

Options include Space, Sleeping Room, Package, Space, Package, Space, Sleeping Room, or Total Revenue.

  1. Select Posting Type

Choose Gross or Net from the Posting Type dropdown menu.

Gross: Keeps full invoice total intact; tracks commission separately for later payout.

Net: Directly deducts commission from total invoice amount for net-rate billing.

  1. Confirm Setup

Click the blue Confirm button at the bottom of the modal.

Saves commission parameters and links the agency profile to the proposal contact summary card.

📷 VISUAL CALLOUT:

Travel Agent Commissions & Net Invoicing Walkthrough


Detailed Field Breakdown

Agency Lookup & Identification

  • Search By Selector: Toggle between Name (Agency Name) and Code (IATA Number) to search global or local agency databases.

    • ⚠️ Note: When EventKey is connected to a client's Travel Agent database, searching for a Travel Agent by name may be disabled.

  • Agency Record Details: Displays Agency Name, Full Physical Address, IATA Number, and Default Base Commission upon selection.

  • Once confirmed, the Travel Agent card updates dynamically on the Step 2: Contact Info screen:

    • Agency Title & IATA Number: Displays linked agency name (e.g., CJ AMER AFFILIATE) and IATA ID (99634975).

    • Commission Rate Summary: Shows applied rate structure (e.g., Commission: 10%).

    • Remove Option: Provides a red Remove button to detach or modify the travel agent profile prior to proposal submission.

Commission Calculation Parameters

  • Commission Type:

    • NONE: Suppresses commission calculations for this travel agency booking.

    • Amount: Applies a fixed flat fee deduction (e.g., $50.00).

    • Percentage: Applies a variable percentage calculation (e.g., 10%) against the selected revenue base.

  • Commission Value: Input field accepting numeric percent or currency values.

  • Commission Base: Defines which revenue buckets are eligible for commission calculation:

    • Space: Calculated strictly on meeting room rental revenue.

    • Sleeping Room: Calculated strictly on sleeping room block revenue.

    • Package: Calculated strictly on food, beverage, and AV package sales.

    • Space, Package: Calculates on combined room rental and package revenue.

    • Space, Sleeping Room: Calculates on combined room rental and group sleeping rooms.

    • Total Revenue: Applies commission across all event revenue streams.

Posting Type (Gross vs. Net Invoicing)

  • Gross: Standard commission model where the client/agency is invoiced for 100% of the gross event revenue. Commission is tracked internally for post-event payout or accounts payable distribution.

  • Net (Direct Commission Deduction): Net-rate billing model where the calculated travel agency commission is automatically subtracted from the event total on billing statements, allowing the agency to pay the net amount directly.

📷 VISUAL CALLOUT:

Example of a Net (Direct Commission Deduction) billing model where the calculated travel agency commission is subtracted from the event total on the billing statement.

Image 9-25-26 at 10.45 AM.png
Direct Commission Deduction Example

UI Visibility & Summary Display

Once the event is confirmed, the event record (reservation) displays a Travel Agents section containing the Travel Agent Name, IATA Number, Commission Type, Value, and Total Commission Amount.

📷 VISUAL CALLOUT:

Image 9-26-26 at 10.25 AM.png
Travel Agent Details on Event Record (Reservation)